Privacy Policy for Shop Country at Heart Recipes

Effective Date: 8/15/2026

At Shop Country at Heart Recipes, we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data when you visit or make a purchase from our WooCommerce store.

1. What Personal Data We Collect and Why

Order Information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, billing address, shipping address, email address, phone number, and payment details.

  • Purpose: We use this data to process and fulfill your orders, arrange for shipping, send you order confirmations and invoices, communicate with you regarding your order, and screen for potential risk or fraud.

Customer Accounts

If you choose to create an account with us, we store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

  • Purpose: To provide a seamless, faster checkout experience and allow you to view your order history.

Comments and Reviews

When visitors leave reviews or comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string.

  • Purpose: To help with spam detection and to display your feedback publicly on our product pages.

Cookies

Our store uses cookies to keep track of cart contents while you are browsing our site. We also use cookies to track user behavior through analytics tools.

  • Purpose: To improve your overall browsing experience, remember your preferences, and analyze site performance.

2. Who We Share Your Data With

We share your personal information with trusted third-party service providers to help us operate our store and fulfill our commitments to you.

  • Payment Gateways: We share data with payment processors (PayPal, Venmo) to handle secure financial transactions. Your payment information is encrypted and processed directly by them. Please see the PayPal Privacy Policy for more details.
  • Shipping Carriers: We share your name, delivery address, and phone number with shipping carriers (e.g., UPS, FedEx, DHL) to deliver your purchased products.
  • Analytics and Marketing: We use tools like Google Analytics to help us understand how our customers use the site. We may also share email addresses with marketing automation tools (Convert Kit) if you have explicitly opted into our newsletter.

3. How Long We Retain Your Data

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.

  • Order Records: We retain order information (name, email, billing/shipping addresses) for a minimum of 5 years for tax, legal, and accounting purposes.
  • Account Records: If you create an account, we will store your personal data for as long as the account exists. You can request deletion at any time.

4. What Rights You Have Over Your Data

If you have an account on this site, or have left comments/reviews, you have the right to:

  • Request an exported file of the personal data we hold about you, including any data you have provided to us.
  • Request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise these rights, please contact us at the email address provided below.

5. Security of Your Data

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment transactions are encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

6. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

7. Contact Information

If you would like to access, correct, amend, or delete any personal information we have about you, or if you simply want more information, please contact our Privacy Compliance Officer at:

  • Email: deborah (at) countryatheartrecipes.com